At Real Pro Auto Service, we take pride in offering the best customer experience to Grand Rapids, MI, Wyoming, MI and Saranac, MI. We strive to provide our customers with the best experience possible each visit.
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"Thanks for the follow up phone call.Everything is running well in my car and I wanted to thank you for making me feel I have a place I can trust. You are very good to me.
"I usually dread having to make determinations on vehicle repair! Thnak you for taking the time to break down those critical repairs for me in detail. Youv've offered me great followup throughout the repair process & quick! I look forward to always having you be my choice for repair and diagnosis..."
Dear John, Thank you for the letter. I cannot tell you how happy I was with the immediate service you gave me on Wed. Aug. 28 on the Senior Neighbors' Dodge Caravan. I came in without an appointment and asked you to do it ASAP and you did. Senior Neighbors will be happy to continue to bring our vans to your service center. Thank you so much for the service you did on the van, the professional way you yourself treated me and your continued appreciation for our trust in your company. I will be making an appointment for our second van in a few weeks for it's 24,000 mileage maintenance check. It is at 21,500 miles currently. Thank you again and we will promote your company.
"In 1998, I moved with my family from the Detroit, MI area to Grand Rapids, MI. One of my concerns was finding a good auto repair and service company. Shortly after moving to the area I met John Stewart and Real Pro.
Over the years Real Pro has serviced all my family's cars. When my daughter moved back to the Detroit area, we felt so strongly about Real Pro that we have her bring her Mustang back to John and Real Pro for all the repair and service. I will not have my family riding in vehicles that I worry about, and Real Pro takes the worry away. On our new vehicles, as soon as any "obligatory service" from the dealer is performed, the car comes back to Real Pro for all maintenance. In fact, I have had my car "looked at" by Real Pro before taking it to the dealer for warranty work, because Real Pro has earned my trust. I recently purchased a new Cadillac, and Real Pro will be putting snow tires and rims on it before this winter. I have recommended Real Pro to the company that I work for, and my company now uses Real Pro for service and repair on our company vehicles.
I strongly recommend John Stewart and Real Pro for their honesty and professionalism, and I cannot say enough about this company."
My 1996 jeep with well over 200,000 miles seemed to be on it's last legs. The job you did to get a few more miles out of it was great. It runs better then it has in the last few years. It will be fun to see how many more years and miles I can get. Thanks John you have always done a great job with the cars. Pat
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