At Real Pro Auto Service, we take pride in offering the best customer experience to Grand Rapids, MI, Wyoming, MI and Saranac, MI. We strive to provide our customers with the best experience possible each visit.
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Selected Category: Brake Repair
I'll be honest, I only went there because it was the closest one and I wasn't sure my car would make it any further. When I got there I was impressed with the condition of the shop and the service I received. I had no way home and they drove me there and back to the shop. Dave took the time to explain everything to me and was very patient while I took the time to look over everything and look at my budget. I never felt rushed to make a decision and I nothing was pushed on me. If I didn't want something he explained, he left it at that. I'm an easy target since I know nothing about cars and it's obvious, but I didn't feel like I was being taken advantage of at all. He did his best to keep the prices down for me and was always very friendly. If I have any issues in the future, I'll definitely be going back there.
Business reply to this review:
Thank you for your honest opinion. I am glad we were able to earn your trust. We are not here to sell anyone anything and at no time should anyone ever feel pressured into buying anything. We are here to help our customers take care of their vehicles by telling them about the things we see so they have all the information they need to make decisions that best fit their needs. Thanks again we appreciate you!
Brakes were squeaky- Real Pro fixed them fast. Great work!