Why Real Pro Auto: A Quick Overview

Customer Satisfaction

At Real Pro Auto, we specialize in taking care of our neighbors, one car at a time. Owner John Stewart trains all of his employees to meet his high standards of honest and ethical work.

In addition, Real Pro Auto's goal is to educate their customers about the importance of a preventative approach to auto repair, a proven way to save thousands of dollars over the life of each vehicle in a household. Owner John and his staff carry that education beyond preventative services, too, and strive to make sure that every customer makes an informed decision about their car's repairs.

Whether your vehicle is in need of repairs or scheduled maintenance, Real Pro Auto is the best place to come for quality, service, integrity and prices that will get you back on the road, quickly and affordably.

ASE Certified Master Technicians & Blue Seal Shop

Real Pro Auto employs ASE Certified Master Technicians, a title which means that they are certified by the National Institute for Automotive Service Excellence on every mechanical and electrical component and system.

An ASE Certification signifies a commitment to excellence by a technician. In order to be certified in an area, a technician must take difficult, national tests on the most current methods and models, meaning they must constantly be learning about new technologies as they are developed. Technicians must also re-test every five years in order to keep their certification.

ASE Certified Master Technicians must keep current certifications in eight areas: Engine Repair, Engine Performance, Electrical/Electronic Systems, Brakes, Heating and Air Conditioning, Suspension and Steering, Manual Drive Train and Axles, and Automatic Transmissions. For this reason, Real Pro Auto is the place to bring your car for auto repair that you can trust to get it right, the first time.

In addition, Real Pro Auto is an ASE Blue Seal Certified Shop, a designation is given to select shops that meet the highest qualifications of the National Institute for Automotive Service Excellence. There are only about 1500 repair shops in the nation that have qualified for this designation.

BBB Accredited Repair Shop

Real Pro Auto has been an accredited member of the Better Business Bureau since 2003. As a result, Real Pro Auto has for years been in compliance with the the highest standards and requirements for operating a business. (The BBB's Reliability Report for Real Pro Auto is available on their website for anyone to see.)

Automobile Service Association Member

The Automotive Service Association is the most prominent auto repair association in the country with over 13,000 business owner members. As a member of ASA, Real Pro Auto has access to information on the most up-to-date vehicle technology, meaning your car will be fixed right, the first time. Also, as an ASA member, Real Pro Auto must adhere to ASA's Code Of Ethics and professional business practices, meaning we must offer the highest quality and most ethical repair in order to continue being a member of ASA.

NAPA AutoCare Center

Real Pro Auto is a NAPA Auto Care Center, meaning it meets the rigorous standards of the NAPA AutoCare Program. An approved shop must meet standards for "community reputation, integrity, qualifications, and expertise."

Being a NAPA AutoCare Center also means offering the NAPA AutoCare Peace of Mind Warranty, which covers qualifying repairs for 12-months/12,000 miles.